|
| The type of node | The 1st-class indicator | The 2nd-class indicator |
|
| Supplier () | Customer response capacity (A1) | The rate of timely transmission of information (A11) |
| The rate of accurate transmission of information (A12) |
| The rate of delivery on time (A13) |
| Delivery period (A14) |
|
Logistics operation capacity [23] (A2) | Order processing speed (A21) |
| Dispatching speed (A22) |
| The speed of delivery (A23) |
| Supply capacity (A3) | The rate of order-fulfilling (A31) |
| The rate of delivery on time (A32) |
| Inventory level (A33) |
|
| Manufacturer () | Production flexibility (B1) | The ability of scalability (B11) |
| Process reengineering (B12) |
| Multiple employee skills (B13) |
| Cooperation capacity (B2) | Resource sharing (B21) |
| The level of resource integration (B22) |
| Information sharing (B23) |
| Market response capacity (B3) | The rate of accurate transmission of information (B31) |
| The rate of timely transmission of information (B32) |
| Delivery period (B33) |
| The rate of delivery on time (B34) |
|
| Distributor () | Market response capacity (C1) | The rate of timely transmission of information (C11) |
| The rate of accurate transmission of information (C12) |
| The rate of delivery on time (C13) |
| Delivery period (C14) |
| Logistics operation capacity (C2) | Order processing speed (C21) |
| Dispatching speed (C22) |
| The speed of delivery (C23) |
| The level of service quality (C3) | The rate of product satisfaction (C31) |
| The rate of customer complaint (C32) |
| The rate of solved customer complaint (C33) |
|
