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Mathematical Problems in Engineering
Volume 2016, Article ID 8641702, 10 pages
Research Article

Strategy for Improving Efficiency of Supply Chain Quality Management in Buyer-Supplier Dyads: The Suppliers’ Perspective

1Department of Business Administration, Sangji Youngseo College, Gangwon-do 26339, Republic of Korea
2College of Business Administration, Seoul National University, Seoul 08826, Republic of Korea

Received 22 October 2015; Revised 12 January 2016; Accepted 21 January 2016

Academic Editor: Paulina Golinska

Copyright © 2016 Hyun Jung Kim et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


This study analyzes the efficiency of supply chain quality management (SCQM) by grouping buyers and suppliers and conducting an empirical analysis of aspects affecting SCQM efficiency from the supplier’s perspective. Two stages of data analysis were conducted: () classify buyer and supplier efficiency by means of data envelopment analysis (DEA) and sort the data results into a matrix and () conduct a statistical analysis to verify influential aspects. The results depict the average value of Group I to be higher than that of Group II, while the average value of Group IV was found to be much lower than that of Group III. In addition, specific aspects have a significant impact on certain groups: Groups I and II are affected by infrastructure, delivery of quality, talent development, and risk management in that order; Groups II and III are likewise influenced by risk management, talent development, and delivery of quality, whereas Groups III and IV are influenced by talent development, delivery of quality, and risk management in that order.