Review Article

DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications

Table 2

Various applications of fuzzy DEMATEL.

PapersCategoriesResearch purposesCombinationsRemarks

Fuzzy logic and DEMATEL
Kuo [125]InterrelationshipsConstruct a suitable evaluation structure between criteria and propose a hybrid method for optimal location selection for an international distribution centerAHP/ANP, fuzzy TOPSIS, fuzzy measureDefuzzification-CFCS/threshold value-average
Altuntas et al. [126]InterrelationshipsFind the closeness ratings between the facilities and propose a fuzzy approach for facility layout problemDefuzzification-CFCS
Altuntas and Yilmaz [127]Interrelationships
Key factors/criteria
Identify the cause and effect factors of marketing resources and prioritize them for small- and medium-sized enterprisesDefuzzification-CFCS/threshold value-average
Kabak et al. [128]Interrelationships
Key factors/criteria
Determine critical success factors shaping the competitiveness level of the iron and steel industry in TurkeyDefuzzification-CFCS
Luthra et al. [129]Interrelationships
Key factors/criteria
Evaluate the enablers in solar power developments in in India’s current scenarioDefuzzification- bisection of area
Wu and Lee [130]Interrelationships
Key factors/criteria
Propose a method to segment required competencies for promoting the competency development of global managersDefuzzification-CFCS
Liou et al. [131]Interrelationships
Key factors/criteria
Map out the structural relations and identify key factors and develop a method for building an effective safety management system for airlinesDefuzzification-COA/threshold value-experts
Tseng [132]Interrelationships
Key factors/criteria
Integrate hotel service quality perceptions into a cause-effect model for assessing characteristics criteria of service quality measurementDefuzzification-CFCS/inner dependence matrix
Tseng and Lin [133]Interrelationships
Key factors/criteria
Handle relations between cause and effect of criteria and develop a cause and effect model of municipal solid waste managementDefuzzification-CFCS/inner dependence matrix
Chang et al. [134]Interrelationships
Key factors/criteria
Evaluate supplier performance to find influential criteria in selecting suppliersDefuzzification-CFCS
Chang and Cheng [135]Interrelationships
Key factors/criteria
Analyze the relation between failure modes and causes of failure and propose an approach to rank the risk of failuresFuzzy OWADefuzzification-maximum degree of membership
Zhou et al. [136]Interrelationships
Key factors/criteria
Analyze causal relationships and identify key success factors for improving the overall emergency managementDefuzzification-CFCS
Tseng et al. [137]Interrelationships
Key factors/criteria
Handle the intertwining within a set of criteria and provide an integrated service quality expectation model for improving hot spring managementInner dependence matrix
Tseng [138]Interrelationships
Key factors/criteria
Handle the inner dependence within decision criteria of EKMC and develop a model for evaluating the firm EKMC capacityDefuzzification-CFCS/inner dependence matrix
Wu [139]Interrelationships
Key factors/criteria
Segment the critical factors for successful knowledge management implementationsDefuzzification-CFCS
Lin [140]Interrelationships
Key factors/criteria
Examine the cause and effect relationships among criteria and form a structural model to evaluate green supply chain management practicesDefuzzification-CFCS/inner dependence matrix
Patil and Kant [141]Interrelationships
Key factors/criteria
Identify critical success factors of knowledge management adoption in supply chainDefuzzification-graded mean
Rouhani et al. [142]Interrelationships
Key factors/criteria
Evaluate and assess the critical factors in ERP project implementationFuzzy AHPDefuzzification-CFCS
Wu et al. [143]Interrelationships
Key factors/criteria
Identify critical factors influencing the use of additives by food enterprises in ChinaDefuzzification-CFCS/threshold value-quartile
Zhou et al. [144]Interrelationships
Key factors/criteria
Measure the relationships among different factors and develop a root cause degree procedure for measuring intersection safety factorsDefuzzification-CFCS
Dou et al. [145]Interrelationships
Key factors/criteria
Examine the cause-effect interrelationships among ESDPs and proposes a model for focal companies to evaluate ESDPsFuzzy scoring methodDefuzzification-CFCS
Govindan et al. [146]Interrelationships
Key factors/criteria
Evaluate the drivers of corporate social responsibility implementation in the mining industryDefuzzification-centroid method
Routroy and Sunil Kumar [147]Interrelationships
Key factors/criteria
Identify and establish relationship among various supplier development program enablers in a specific manufacturing environmentDefuzzification-CFCS/threshold value-average
Tyagi et al. [148]Interrelationships
Key factors/criteria
Assess critical enablers for flexible supply chain performance measurement systemDefuzzification-CFCS/threshold value-average
Wu et al. [149]Interrelationships
Key factors/criteria
Identify interactions among these criteria and explore decisive factors in green supply chain practicesDefuzzification-CFCS/inner dependence matrix
Sangaiah et al. [150]Interrelationships
Key factors/criteria Criteria weights
Evaluate GSD project outcome factors and find the significance of criteria in organizational behavior research phenomenonTOPSISDefuzzification-CFCS/weights-vector length
Malviya and Kant [151]Interrelationships
Criteria weights
Predict and measure the success possibility of green supply chain management implementationDefuzzification-CFCS/weights-
Patil and Kant [152]Interrelationships
Criteria weights
Evaluate weighting of criteria and propose a prediction framework for knowledge management adoption in supply chainDefuzzification-CFCS/weights-
Sangaiah et al. [153]Interrelationships
Criteria weights
Present an integrated framework to evaluate knowledge transfer effectiveness with reference to GSD project outcomeTOPSIS, ELECTREDefuzzification-CFCS/weights-
Bakeshlou et al. [154]Interrelationships
Criteria weights
Understand the interrelation among criteria and propose a hybrid MODM algorithm for green supplier selectionFuzzy ANP, fuzzy MOLPDefuzzification-CFCS/weights-fuzzy ANP

Fuzzy-based DEMATEL
Jassbi et al. [155]InterrelationshipsCapture the causal relationships between strategic objectives for a strategy mapBSCDefuzzification-COG
Lee et al. [156]InterrelationshipsReanalyze and explain the causal relationship and level of mutual effect between variables in TAMDefuzzification- CFCS(T)/threshold value
Valmohammadi and Sofiyabadi [157]InterrelationshipsAnalyze the causes and effects relations of strategy map and develop a strategy map for an automotive industryBSCDefuzzification-CFCS2/normalization and aggregation
Younesi and Roghanian [158]InterrelationshipsAssume the interdependence of customer attributes and propose a framework for sustainable product designQFD, fuzzy ANPDefuzzification- centroid method/threshold value-fuzzy MMDE
Lin and Wu [159]Interrelationships
Key factors/criteria
Propose a causal analytical method for group decision making under fuzzy environment and applied it for R&D project selectionDefuzzification-CFCS2/normalization and aggregation
Fekri et al. [160]Interrelationships
Key factors/criteria
Identify the cause and effect groups of critical success factors of agile new product development processExplanatory factor analysisDefuzzification-CFCS2/normalization and aggregation
Jeng and Tzeng [161]Interrelationships
Key factors/criteria
Explore the causal relationship between UTAUT variables and examine social influence on the use of clinical decision support systemDefuzzification-CFCS (T)/threshold value-experts
Chou et al. [162]Interrelationships
Key factors/criteria
Establish contextual relationships among criteria and evaluate the criteria for human resource for science and technologyFuzzy AHPDefuzzification-CFCS2/normalization and aggregation
Afsharkazemi et al. [163]Interrelationships
Key factors/criteria
Measure direct and indirect relationships between factors and identify key factors affecting the hospital performanceDefuzzification- centroid method/normalization and aggregation
Ren and Sovacool [164]Interrelationships
Key factors/criteria
Identify cause-effect relationships among energy security metrics, to determine the most salient and meaningful dimensions and energy security strategiesDefuzzification-CFCS2
Akyuz and Celik [165]Interrelationships
Key factors/criteria
Evaluate critical operational hazards during gas freeing process in crude oil tankersDefuzzification-COA
Tsao and Wu [166]Interrelationships
Key factors/criteria
Evaluate the cause-effect relationship of complex drilling problems for compound special-core drilling composite materialsDefuzzification-CFCS2/normalization and aggregation
Ho et al. [167]Interrelationships
Key factors/criteria
Analyze the cause-effect relationship and the mutual influence of information security control items and identify core control items for information security management and improvement strategiesDefuzzification-CFCS2/threshold value
Jeng [168]Interrelationships
Key factors/criteria
Probe the relationships among key dimensions in supply chain collaboration to enable better strategic development of manufacturing firmsDefuzzification-CFCS (T)
Liu et al. [169]Interrelationships
Key factors/criteria
Analyze the relations between failure modes and causes of failure and propose a risk assessment methodology to rank the risk of failuresFWADefuzzification-graded mean
Panaihfar et al. [170]Interrelationships
Key factors/criteria
Explore the key factors in retailer selection for collaborative planning, forecasting, and replenishment and the relationships between these factorsDefuzzification-COA/threshold value-average of positive
Hsu et al. [171]Interrelationships
Criteria weights Key factors/criteria
Find the key factors in building the structure relations of an ideal customer’s choice behavior and propose a framework for marketing strategic planningFuzzy ANP, fuzzy AHPThreshold value-average
Cebi [172]Interrelationships
Criteria weights
Key factors/criteria
Determine critical design characteristics of websites based on interactions among them and present an integrated methodology to evaluate the perceived design quality of shopping websitesChoquet integralDefuzzification- centroid method/weights-/threshold value
Gigović et al. [173]Interrelationships
Criteria weights
Evaluate land suitability for the development of ecotourism in the region of “Dunavski Ključ”Weights-vector length
Jeong et al. [174]Interrelationships
Criteria weights
Identify rural housings’ suitable sites in reservoir areas under (mass) tourismWeights-vector length
Rahimdel and Bagherpour [175]Interrelationships
Criteria weights
Determine the importance degree of criteria for the haulage system selection for open pit minesFuzzy TOPSIS
Dalalah et al. [176]Interrelationships
Criteria weights
Deal with the influential relationship between the evaluation criteria and propose a hybrid fuzzy model for supplier selectionDefuzzification/weights-vector length/normalization and aggregation
Hiete et al. [177]Interrelationships
Criteria weights
Analyze and correct for relations between variables in a composite indicator for disaster resilienceDependency weights/threshold value-graphical method
Wang and Chen [178]Interrelationships
Criteria weights
Derive the priorities of technical attributes and develop a fuzzy MCDM based QFD to assist an enterprise for collaborative product designQFD, LIPDefuzzification- centroid method (T)
Wang [179]Interrelationships
Criteria weights
Recognize the causalities between marketing requirements and technical attributes and propose an approach to conduct vendor assessment for business-intelligence systemsQFD, fuzzy AHPDefuzzification-COA (T)/weights-
Baykasoğlu et al. [180]Interrelationships
Criteria weights
Evaluate the weights of the criteria and propose a model for solving truck selection problem of a land transportation companyFuzzy TOPSISDefuzzification-signed distance method/weights-vector length
Wang and Wu [181]Interrelationships
Criteria weights
Identify the dependence among evaluation factors and propose a framework to evaluate programmable logic controller suppliersFuzzy AHPDefuzzification- centroid method (T)
Fetanat and Khorasaninejad [182]Interrelationships
Criteria weights
Deal with the influences of criteria into each other and propose a hybrid MCDM approach for offshore wind farm site selectionFuzzy ANP, fuzzy ELECTREDefuzzification-Yager ranking method (T)/inner dependence matrix
Hu et al. [183]Interrelationships
Criteria weights
Addresses the interdependence and feedback effects between criteria and develop a hybrid MCDM model to improve mobile commerce adoptionFuzzy DANP, fuzzy VIKORWeights-fuzzy DANP/fuzzy IRM
Keskin [184]Interrelationships
Criteria weights
Analyze the interactions between criteria and determine their weights for supplier evaluation and selectionFuzzy c-means algorithmDefuzzification-signed distance method/weights-vector length
Pamučar and Ćirović [185]Interrelationships
Criteria weights
Obtain the weight coefficients of criteria and present a model for the selection of transport and handling resources in logistics centersMABACDefuzzification-graded mean (T)/weights-vector length
Taşkin et al. [186]Interrelationships
Criteria weights
Determine the importance weights of evaluation criteria and propose a framework for evaluating the hospital service qualityFuzzy ANP, VIKORDefuzzification-CFCS (T)/threshold value-experts/weights-fuzzy ANP

Note. DEMATEL-based analytic network process: DANP; fuzzy weighted average: FWA; environmental practices in knowledge management capability: EKMC; environmental supplier development program: ESDP; global software development: GSD; linear integer programming: LIP; multiattributive border approximation area comparison: MABAC; multiobjective decision making: MODM; unified theory of acceptance and use of technology: UTAUT.