Research Article

Analyzing and Dealing with the Distortions in Customer Requirements Transmission Process of QFD

Table 6

The decision process for the importance degrees of technical characteristics based on OPM.

RelationshipCR1CR2CR3,CR4

Strong1: TC22: TC2,TC43: TC3
Moderate4: TC15: 5: TC4,TC3,TC5
Weak6: TC37: 8: TC2,TC4
/9: TC4,TC510: TC1,TC3,TC511: TC1,TC2,TC5