Research Article

A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements

Table 13

The new gain value of the innovation schemes after eliminated influence of dimension.

AttributeThe new gain value of the innovation schemesCustomer expectative values
S1S2S3S4S5

I10.0000.0000.0000.1120.0008
I20.5791.0001.0000.0001.0001680
I30.1170.0130.0290.0070.0138
I40.0620.0070.0570.0590.0597
I50.1460.1400.1500.1390.1406