A Supplier Selection Model for a Wholesaler and Retailer Company Based on FITradeoff Multicriteria Method
Table 1
Prequalifying criteria.
Criterion
Description
Technical capacity
Measured by validating that the technical documents in support of the content of the contract show that the supplier is able to provide the materials and services proposed in the supply contract
Financial status
Measured by examining the company’s latest accounting returns and relating these to the supplier’s financial position in order to be able to assess the potential of the supplier to maintain a long-term partnership under the trading conditions to be negotiated
Infrastructure
Measured by examining the documentary evidence of the industrial structure and service that the supplier will offer
Customer service
Measured by a company document that details the communication channels and telephone and electronic support, which the supplier will offer to the company's customers as the means by which their questions about use, problems, warranty, reverse logistics, and other issues can be made and answered