Research Article

Offensive, Defensive, and Generic Advertising Strategies in a Dynamic Oligopolistic Market

Table 1

Offensive, defensive, and generic advertising strategies of three online taxi services in Iran.

SnappTap30CarpinoGeneric
SnappDefensiveOffensiveOffensive
(1) Providing high-quality transportation service
(1) Quick access in the shortest possible time(1) Drivers with higher quality services(1) Not enough knowledge about the application(2) Giving score and comment to drivers
(2) Not enough knowledge about using smartphones(2) Recruiting resident drivers in each city(2) Drivers’ low education level(3) Finding the nearest taxi around and directs it to the passengers
(3) High ranking drivers(3) Long distance from drivers to passengers(4) High security
(4) The smartest online taxi application(4) The high price of transportation service(5) Monitoring and sending the instant location to the others
(6) Getting the lowest price service in comparison to traditional transportation structure
(7) Getting discount code on several trips
Tap30OffensiveDefensiveOffensive
(1) The ability of trip sharing(1) Providing taxi services for all destinations with the lowest price
(2) Providing lower price transportation services(2) Instant payment with a debit card
CarpinoOffensiveOffensiveDefensive
(1) Safety for women and girls all the time(1) Drivers with valid driving license and regular medical test conformed by taxi organization
(2) Accessibility all the time in bad weather conditions(2) “I am responsible” campaign (represents high responsibility of Carpino drivers for passengers