Research Article

Critical Success Factors for Competitive Advantage in Iranian Pharmaceutical Companies: A Comprehensive MCDM Approach

Table 8

Normalized weight matrix.

MaxMaxMaxMaxMaxMaxMaxMinMaxMaxMaxMax
CSFsManufacturing strategyFormal strategy planningManufacturing involvementSupplier involvementProduct innovationCustomer supportInfrastructural organizationCostQualityDeliveryFlexibilityCustomer satisfaction

Optimal value0.1290.1300.1200.1220.1070.1160.1150.0480.1130.1250.1180.120
Firm 10.1130.1160.1200.0540.0600.1160.1150.0760.0630.0970.1050.093
Firm 20.0810.0580.1070.0950.1070.0870.1150.0910.1000.0970.0260.080
Firm 30.0650.1010.0670.1080.1070.0870.0900.1140.1000.0690.1180.107
Firm 40.1290.1010.0670.1220.0710.1160.0900.1140.0630.0560.1050.120
Firm 50.1130.1160.1070.1220.0950.0720.0770.1140.0880.1110.1180.040
Firm 60.1130.1160.1200.0680.0480.0290.0770.1520.0630.0560.0920.107
Firm 70.0970.1300.1070.0950.0950.0720.0770.1140.0880.1110.1180.080
Firm 80.0810.0580.0800.0410.1070.1160.0900.0570.1130.1110.0920.120
Firm 90.0480.0720.0800.1080.1070.1010.0900.0570.1130.1110.0920.107
Firm 100.0970.0870.0670.1220.0950.0870.0900.0570.1130.0560.0390.067
Firm 110.0650.0430.0800.0680.1070.1160.0900.0570.1000.1250.0920.080