Research Article

Critical Success Factors for Competitive Advantage in Iranian Pharmaceutical Companies: A Comprehensive MCDM Approach

Table 9

Weighted matrix and result of the computation.

MaxMaxMaxMaxMaxMaxMaxMinMaxMaxMaxMaxSKRank
CSFsManufacturing strategyFormal strategy planningManufacturing involvementSupplier involvementProduct innovationCustomer supportInfrastructural organizationCostQualityDeliveryFlexibilityCustomer satisfaction

Optimal value0.05330.02930.01540.00950.00610.00440.00290.00070.00090.00080.00050.00020.12391.000ā€‰
Firm 10.04660.02610.01540.00420.00340.00440.00290.00110.00050.00060.00040.00020.10570.8533
Firm 20.03330.01300.01370.00740.00610.00330.00290.00130.00080.00060.00010.00020.08260.6677
Firm 30.02660.02280.00850.00840.00610.00330.00220.00160.00080.00040.00050.00020.08160.6588
Firm 40.05330.02280.00850.00950.00410.00440.00220.00160.00050.00030.00040.00020.10790.8712
Firm 50.04660.02610.01370.00950.00540.00280.00190.00160.00070.00070.00050.00010.10950.8831
Firm 60.04660.02610.01540.00530.00270.00110.00190.00210.00050.00030.00040.00020.10260.8285
Firm 70.04000.02930.01370.00740.00540.00280.00190.00160.00070.00070.00050.00020.10400.8404
Firm 80.03330.01300.01020.00320.00610.00440.00220.00080.00090.00070.00040.00020.07550.6099
Firm 90.02000.01630.01020.00840.00610.00390.00220.00080.00090.00070.00040.00020.07010.56610
Firm 100.04000.01960.00850.00950.00540.00330.00220.00080.00090.00030.00020.00010.09080.7336
Firm 110.02660.00980.01020.00530.00610.00440.00220.00080.00080.00080.00040.00020.06760.54511