Mathematical Problems in Engineering

Service Optimization and Control


Publishing date
20 Dec 2013
Status
Published
Submission deadline
02 Aug 2013

Lead Editor

1The Hong Kong Polytechnic University, Kowloon, Hong Kong

2University of Southern Denmark, Denmark


Service Optimization and Control

Description

Service operations are critical in modern business. Service providers, such as those in the telecommunication industry and other retailing sectors, are providing services to the market with a goal of optimizing their own profit. However, a service operation is different from the operations which manage the “physical products.” For example, many traditionally critical decisions such as the optimal production quantity and product quality control are no longer relevant. This calls for totally new engineering mindset and new analytical models in order to optimize the performance of the respective service systems.

This special issue is devoted to publishing the latest and significant results on scientific research in service optimization and control. This special issue puts high emphasis on the advance of optimization methods and real world applications from a systems engineering perspective. Potential topics include, but are not limited to:

  • Mathematical modeling and optimization of service systems
  • Systems engineering methodology for service optimization
  • Sustainable service systems
  • Services on analytical branding
  • Optimal control of service operational policies
  • Closed loop service systems
  • Risk analysis of service systems
  • Retailing service systems
  • Mass customization service operations management
  • Analytical service marketing problems
  • Industrial applications of service systems
  • Heuristic algorithms for service operations management
  • Cases on after-sales analytical service systems operations

Before submission authors should carefully read over the journal’s Author Guidelines, which are located at http://www.hindawi.com/journals/mpe/guidelines/. Prospective authors should submit an electronic copy of their complete manuscript through the journal Manuscript Tracking System at http://mts.hindawi.com/submit/journals/mpe/serop/ according to the following timetable:


Articles

  • Special Issue
  • - Volume 2014
  • - Article ID 951376
  • - Editorial

Service Optimization and Control

Tsan-Ming Choi | Pui-Sze Chow | Kannan Govindan
  • Special Issue
  • - Volume 2013
  • - Article ID 248170
  • - Research Article

Crowdsourcing New Product Design on the Web: An Analysis of Online Designer Platform Service

Xin Dai | Pui-Sze Chow | ... | Chun-Hung Chiu
  • Special Issue
  • - Volume 2013
  • - Article ID 507953
  • - Research Article

A Capacitated Location-Allocation Model for Flood Disaster Service Operations with Border Crossing Passages and Probabilistic Demand Locations

Seyed Ali Mirzapour | Kuan Yew Wong | Kannan Govindan
  • Special Issue
  • - Volume 2013
  • - Article ID 260823
  • - Research Article

On Advertising Games and Spillover in Service Systems

Lei Xu | Wang Zhigang | ... | Yanzhi Wang
  • Special Issue
  • - Volume 2013
  • - Article ID 738675
  • - Review Article

Sales Forecasting for Fashion Retailing Service Industry: A Review

Na Liu | Shuyun Ren | ... | Sau-Fun Ng
  • Special Issue
  • - Volume 2013
  • - Article ID 727310
  • - Research Article

Performance Analysis and Optimization of an Adaptive Admission Control Scheme in Cognitive Radio Networks

Shunfu Jin | Yuan Zhao | ... | Zsolt Saffer
  • Special Issue
  • - Volume 2013
  • - Article ID 716534
  • - Research Article

Congestion Service Facilities Location Problem with Promise of Response Time

Dandan Hu | Zhi-Wei Liu | Wenshan Hu
  • Special Issue
  • - Volume 2013
  • - Article ID 957260
  • - Research Article

Order Allocation Research of Logistics Service Supply Chain with Mass Customization Logistics Service

Weihua Liu | Haitao Xu | ... | Yuming Mo
  • Special Issue
  • - Volume 2013
  • - Article ID 938124
  • - Research Article

Contract Strategies in Competing Supply Chains with Risk-Averse Suppliers

Baixun Li | Yongwu Zhou | Baozhuang Niu
  • Special Issue
  • - Volume 2013
  • - Article ID 128678
  • - Research Article

Service Quality of Online Shopping Platforms: A Case-Based Empirical and Analytical Study

Tsan-Ming Choi | Pui-Sze Chow | ... | Bin Shen
Mathematical Problems in Engineering
 Journal metrics
Acceptance rate27%
Submission to final decision64 days
Acceptance to publication34 days
CiteScore1.800
Impact Factor1.009
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