Research Article
Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal
Table 6
Maternal satisfaction on interpersonal aspects of care.
| | Statements related to interpersonal aspects of care | Number (percentage) () | | VS (%) | S (%) | NSND (%) | D (%) | VD (%) | Mean ± SD |
| | Warm welcome on admission | 79 (44.4) | 73 (41) | 25 (14.0) | 1 (0.6) | — | 4.29 ± 0.72 | | Orientation | 80 (44.9) | 67 (37.6) | 27 (15.2) | 4 (2.2) | — | 4.25 ± 0.79 | | Privacy was maintained | 66 (37.1) | 84 (47.2) | 27 (15.2) | — | 1 (0.6) | 4.21 ± 0.7 | | Not allowed to feel lonely | 70 (39.3) | 83 (46.6) | 21 (11.8) | 4 (2.2) | — | 4.23 ± 0.74 | | Provided with emotional support | 69 (38.3) | 87 (48.9) | 22 (12.4) | — | — | 4.26 ± 0.67 | | Treated with dignity and respect | 66 (37.1) | 95 (53.4) | 17 (9.6) | — | — | 4.28 ± 0.63 | | Polite and helpful | 70 (39.3) | 84 (47.2) | 22 (12.4) | 2 (1.1) | — | 4.25 ± 0.71 | | Attentive to needs and approached | 66 (37.1) | 90 (50.6) | 22 (12.4) | — | — | 4.25 ± 0.66 | | Explained about the treatment given and procedure | 64 (36.0) | 93 (52.2) | 20 (11.2) | 1 (0.6) | — | 4.24 ± 0.66 | | Involved in decision-making | 57 (32) | 95 (53.4) | 25 (14) | 1 (0.6) | — | 4.17 ± 0.68 | | Decision respected and supported | 55 (30.9) | 100 (56.2) | 22 (12.4) | 1 (0.6) | — | 4.17 ± 0.65 |
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SD = standard deviation, VS = very satisfied, S = satisfied, NSND = neither satisfied nor dissatisfied, D = dissatisfied, and VD = very dissatisfied.
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