Research Article
Perception of Women regarding Respectful Maternity Care during Facility-Based Childbirth
Table 4
Perception regarding respectful maternity care among respondents n = 150.
| | RMC item | SD (%) | D (%) | DK (%) | A (%) | SA (%) |
| | Dimension 1: friendly care | | | | | | | Cared with a kind approach | 2 (1.3) | 11 (7.3) | 14 (9.3) | 107 (71.3) | 16 (10.8) | | Treated in a friendly manner | 3 (2.0) | 25 (16.7) | 19 (12.7) | 92 (61.3) | 11 (7.3) | | Talked positively about pain and relief | 3 (2.0) | 42 (28.0) | 15 (10.0) | 81 (54.0) | 9 (6.0) | | Showed concern and empathy | 4 (2.7) | 36 (24.0) | 13 (8.6) | 91 (60.7) | 6 (4.0) | | Treated me with respect as an individual | 3 (2.0) | 37 (24.7) | 14 (9.3) | 88 (58.7) | 8 (5.3) | | Spoke to me in a language that I could understand | 0 (0.0) | 6 (4.0) | 2 (1.4) | 125 (83.3) | 17 (11.3) | | Called me by my name | 6 (4.0) | 19 (12.7) | 15 (10.0) | 97 (64.7) | 13 (8.6) |
| | Dimension 2: abuse-free care | | | | | | | Responded to my needs whether or not I asked | 6 (4.0) | 36 (24.0) | 20 (13.3) | 81 (54.0) | 7 (4.7) | | Slapped me (R) | 105 (70.0) | 5 (3.3) | 5 (3.3) | 7 (4.7) | 28 (18.7) | | Shouted at me (R) | 77 (51.3) | 3 (2.0) | 4 (2.7) | 21 (14.0) | 45 (30.0) |
| | Dimension 3: timely care | | | | | | | Kept waiting for a long time before getting service (R) | 91 (60.7) | 4 (2.7) | 5 (3.3) | 14 (9.3) | 36 (24.0) | | Allowed to practice cultural rituals in the facility | 0 (0.0) | 3 (2.0) | 102 (68.0) | 43 (28.7) | 2 (1.3) | | Service provision was delayed (R) | 93 (62.0) | 1 (0.7) | 11 (7.3) | 11 (7.3) | 34 (22.7) |
| | Dimension 4: discrimination-free care | | | | | | | Not treated me well because of some personal attribute (R) | 115 (76.7) | 6 (4.0) | 9 (6.0) | 0 (0.0) | 20 (13.3) | | Insulted me and my companions because of my personal attribute (R) | 117 (78.0) | 8 (5.3) | 13 (8.7) | 0 (0.0) | 12 (8.0) |
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SD = strongly disagree, D = disagree, DK = do not know, A = agree, SA = strongly agree, and (R): the item is reverse coded.
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