Research Article

Analysis of Negative Reviews of Orthopedic Oncology Surgeons: An Investigation of Reviews from Healthgrades, Vitals, and Google

Table 3

One-star reviews of orthopedic oncology surgeons.

ClinicalNo. of reviews (n = 341 patients)% (n = 341)

Complication8726
Readmission41
Reoperation3711
Uncontrolled pain5917
Misdiagnosis3711
Disagree with decision/plan8926
Unclear treatment plan237
Delay in care268

Nonclinical
Bedside manner doctor/unprofessional22065
Bedside manner midlevel/unprofessional134
Rude/unprofessional staff5215
Wait time4714
Not enough time spent with provider6619
Cost144
Billing/insurance206
Facilities41
Scheduling issues4914
Commute/travel31
Phone communication issues5717