Abstract
Quality (QoS) prediction is one of the most important research topics of workflow. In this paper, we propose a stochastic model to evaluate QoS (make-span, reliability and cost) of workflow systems based on QWF-net, which extends traditional WF-net by associating tasks with firing-rate, failure-rate and cost-coefficient. Through a case study, we show that our framework is capable of modeling real-world workflow-based application. Also, Monte-carlo simulation in the case study indicates our analytical methods are consistent with simulation. We also present a sensitivity analysis technique to identify QoS bottleneck.The paper concludes with a comparison between our approach and related work.