The Influence of Information Interaction Behavior on Value Co-Creation Business Model of Online Education Enterprises Performances from the Perspective of Supply Chain
Table 3
Comparison of information interaction behavior and value co-creation.
Compare the content of
To create value
Information interaction
The initial stage
The general needs of customers and enterprises are met
There is information distortion
Prerequisite for
Transparency, communication, and risk-taking
Information interaction infrastructure, information interaction resources
Process
Enterprise value co-creation management, interactive experience
Content optimization
The results of
Both the enterprise and the customer achieve a high-quality experience
Effective and high-level presentation of information
