Performance Evaluation of a B2C Model Based on Trust Requirements and Factors

Table 1

Various phases of model performance evaluation.

Phases	Main activities	Outputs
Awareness of problem	Search on limitations of current trust model and the obstacles facing the customer in B2C e-commerce in Saudi Arabia	Provide research proposal with research objectives and problem statement
Suggestions	Identify the trust requirements that affect B2C e-commerce in Saudi Arabia	Requirements of trust
	Identify the trust formation factors	Trust formation factors
	Integration requirements with trust factors to achieve the research goal
Development	Develop the B2C trust model for Saudi Arabia	Proposed B2C trust model
Evaluation	Validation of identified requirements for trust in Saudi Arabia	Verification of the new trust model for e-commerce
Conclusion	Conclusion	Provide the new trust model for B2C electronic commerce in the context of Saudi Arabia