Interrelation between Patient Satisfaction and Patient-Provider Communication in Diabetes Management

Table 3

Principal component analysis for assessing the clusters of patient satisfaction with provider-patient communication among patients with type 2 diabetes in the (a) health coaching group and in the (b) health education group.

(a) Health coaching group

	Quality of life
Satisfaction with provider-patient communication	0,693
CPI (periodontal treatment need)	−0,678
HbA1c	−0,610
Toothbrushing self-efficacy	0,449
Quality of life	0,760

The clusters in the study group, in total, accounted for 41.8% of the total variance. The cluster is named based on variable with the highest loading.

(b) Health education group

	Oral health	Quality of life
Satisfaction with provider-patient communication	0,555	0,361
CPI (periodontal treatment need)	−0,765	*
HbA1c	−0,717	0,527
Toothbrushing self-efficacy	*	0,544
Quality of life	*	0,840

The clusters in the study group, in total, accounted for 56.5% of the total variance composed of component 1 (oral health): 30.7% and component 2 (quality of life): 25.8%.
^*Loadings below 0.25 extracted for ease of communication. The clusters are named based on the variable with the highest loading.