Research Article

Patient Satisfaction in Malaysia’s Busiest Outpatient Medical Care

Table 1

Sample characteristics ( = 340).

CharacteristicsPercentage (%)

Gender
 Male
 Female
Age (years)
 <30
 30–49
 ≥50
Marital status
 Single
 Married
Monthly household income (MYR)
 <3000
 ≥3000
Current employment status
 Employed
 Unemployed
 Student
 Retired
Highest education level
 High school
 Tertiary education
Residence
 Urban
 Rural
Overall health perception
 Very good
 Good
 Fair
 Bad
 Very bad
Purpose of visit to clinic
 Follow-up treatment
 Newly referred case
 Others

1 MYR is equivalent to 0.33 USD at the time of study.