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The Scientific World Journal
Volume 2015, Article ID 918075, 12 pages
Research Article

A Framework and Improvements of the Korea Cloud Services Certification System

1Department of Management Engineering, Graduate School, Sangmyung University, Seoul 110-743, Republic of Korea
2Department of Management Engineering, Sangmyung University, Cheonan 330-720, Republic of Korea

Received 17 January 2015; Revised 16 March 2015; Accepted 2 April 2015

Academic Editor: Yuan-Hao Chang

Copyright © 2015 Hangoo Jeon and Kwang-Kyu Seo. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Cloud computing service is an evolving paradigm that affects a large part of the ICT industry and provides new opportunities for ICT service providers such as the deployment of new business models and the realization of economies of scale by increasing efficiency of resource utilization. However, despite benefits of cloud services, there are some obstacles to adopt such as lack of assessing and comparing the service quality of cloud services regarding availability, security, and reliability. In order to adopt the successful cloud service and activate it, it is necessary to establish the cloud service certification system to ensure service quality and performance of cloud services. This paper proposes a framework and improvements of the Korea certification system of cloud service. In order to develop it, the critical issues related to service quality, performance, and certification of cloud service are identified and the systematic framework for the certification system of cloud services and service provider domains are developed. Improvements of the developed Korea certification system of cloud services are also proposed.