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| | | | | | Limit | | |
| Root cause of failure mode | Potential corrective action | Goal (benefit) | Current occurrence score/targeted failure occurrence score | Current performance/targeted performance | Minimum | Target | Maximum | Weight | Composite corrective action desirability index |
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| Unreliable supply of goods/merchandise | | | | | | | | | |
| Poor supplier evaluation and selection | Perform supplier evaluation | Reduce the lead time of purchased goods | | 2 days/0.5 day | 0.5 day | 2 | 7 days | 3 | 0.728 |
| Inappropriate supplier relationship management | Increase frequency of supplier contacts | Improve physiological relationship with suppliers | | 2 | 4 | 5 | 4 | 2 |
| Insufficient inventory of suppliers | Finding new creditors | Increase financial capability to add new suppliers | | 1 | 3 | 4 | 8 | 0.000304 |
| Inadequate marketing research | Hiring market consultant | Increase understanding on market dynamics | | 80% | 90% | 100% | 8 | 0.0000305 |
| Lack of upward communication | Fostering interpersonal relationships with outdoor activities | Increase flow of inner and outer company communication | | 70% | 100% | 100% | 5 | 2 |
| Insufficient customer relationship focus | Delegate marketing staff visiting to customers | Increase pleasant communication quality with suppliers | | 70% | 80% | 100% | 5 | 0.00823 |
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| Air conditioning Malfunction | | | | | | | | | |
| Poor electrical power design | Investing staff to AC training | Increase preparedness staff against sudden AC malfunction in future | | | 2 | 4 | 5 | 5 | 1 |
| Aged air conditioning | Purchasing new AC units | Increase convenience in shopping | | 2 | 3 | 5 | 8 | 0.000304 |
| Fail to adjust the sales floor temperatures | Improve empowerment of operation staff on the sales floor | Increase responsiveness against sudden inconvenience at shop floor | | 1 | 5 | 5 | 8 | 0.20 |
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