Table of Contents
Advances in Nursing
Volume 2016, Article ID 6308617, 7 pages
http://dx.doi.org/10.1155/2016/6308617
Research Article

Adult Patients’ Satisfaction with Inpatient Nursing Care and Associated Factors in an Ethiopian Referral Hospital, Northeast, Ethiopia

1School of Nursing, University of Gondar, P.O. Box 196, Gondar, Ethiopia
2Department of Epidemiology and Biostatistics, University of Gondar, P.O. Box 196, Gondar, Ethiopia
3Department of Gynecology and Obstetrics, Debre Markos Referral Hospital, Debre Markos, Ethiopia
4Department of Midwifery, University of Gondar, P.O. Box 196, Gondar, Ethiopia

Received 15 March 2016; Revised 10 May 2016; Accepted 15 May 2016

Academic Editor: Jenny M. Wilkinson

Copyright © 2016 Kokeb Haile Eyasu et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Linked References

  1. M. V. Kulkarni, S. Dasgupta, A. R. Deoke, and Nayse, “Study of satisfaction of patients admitted in a tertiary care hospital in Nagpur,” National Journal of Community Medicine, vol. 2, no. 1, 2011. View at Google Scholar
  2. T. Schoenfelder, J. Klewer, and J. Kugler, “Determinants of patient satisfaction: a study among 39 hospitals in an in-patient setting in Germany,” International Journal for Quality in Health Care, vol. 23, no. 5, Article ID mzr038, pp. 503–509, 2011. View at Publisher · View at Google Scholar · View at Scopus
  3. F. Assefa, A. Mosse, and Y. H. Michael, “Assessment of clients’ satisfaction with health service deliveries at jimma university specialized hospital,” Ethiopian Journal of Health Sciences, vol. 21, no. 2, pp. 101–109, 2011. View at Publisher · View at Google Scholar
  4. G. U. P. Iloh, J. N. Ofoedu, P. U. Njoku, F. U. Odu, C. V. Ifedigbo, and K. D. Iwuamanam, “Evaluation of patients' satisfaction with quality of care provided at the National Health Insurance Scheme clinic of a tertiary hospital in South-Eastern Nigeria,” Nigerian Journal of Clinical Practice, vol. 15, no. 4, pp. 469–474, 2012. View at Publisher · View at Google Scholar · View at Scopus
  5. B. Chaka, Adult patient satisfaction with nursing care in Addis Ababa hospitals [M.S. thesis], Department of Community Health, Faculty of medicine, Addis Ababa University, 2005.
  6. E. D. Boudreaux and E. L. O'Hea, “Patient satisfaction in the Emergency Department: a review of the literature and implications for practice,” The Journal of Emergency Medicine, vol. 26, no. 1, pp. 13–26, 2004. View at Publisher · View at Google Scholar · View at Scopus
  7. S. S. Andaleeb, “Service quality perceptions and patient satisfaction: a study of hospitals in a developing country,” Social Science & Medicine, vol. 52, no. 9, pp. 1359–1370, 2001. View at Publisher · View at Google Scholar · View at Scopus
  8. M. Samina, G. J. Qadri, S. A. Tabish, M. Samiya, and R. Riyaz, “Patient's perception of nursing care at a large teaching hospital in India,” International Journal of Health Sciences, vol. 2, no. 2, pp. 92–100, 2008. View at Google Scholar
  9. U. Senarath, N. S. Gunawardena, B. Sebastiampillai et al., “Patient satisfaction with nursing care and related hospital services at the National Hospital of Sri Lanka,” Leadership in Health Services, vol. 26, no. 1, pp. 63–77, 2013. View at Publisher · View at Google Scholar · View at Scopus
  10. L. H. Thomas, E. McColl, J. Priest, S. Bond, and R. J. Boys, “Newcastle satisfaction with nursing scales: an instrument for quality assessments of nursing care,” Quality and Safety in Health Care, vol. 5, no. 2, pp. 67–72, 1996. View at Publisher · View at Google Scholar · View at Scopus
  11. L. H. Thomas and S. Bond, “Measuring patients' satisfaction with nursing: 1990–1994,” Journal of Advanced Nursing, vol. 23, no. 4, pp. 747–756, 1996. View at Publisher · View at Google Scholar · View at Scopus
  12. T. K. Ku and H. Minas, “Development of the Nursing Relationships Scale: a measure of interpersonal approaches in nursing care,” International Journal of Mental Health Systems, vol. 4, article 12, 2010. View at Publisher · View at Google Scholar · View at Scopus
  13. K. Y. Shirley Teng and S. Norazliah, “Surgical patients' satisfaction of nursing care at the orthopedic wards in Hospital Universiti Sains Malaysia,” Health and the Environment Journal, vol. 3, no. 1, pp. 36–43, 2012. View at Google Scholar
  14. M. Al Momani and H. Al Korashy, “Patient experience of nursing quality in a teaching hospital in Saudi Arabia,” Iranian Journal of Public Health, vol. 41, no. 8, pp. 42–49, 2012. View at Google Scholar · View at Scopus
  15. M. A. Alhusban and R. F. Abualrub, “Patient satisfaction with nursing care in Jordan,” Journal of Nursing Management, vol. 17, no. 6, pp. 749–758, 2009. View at Publisher · View at Google Scholar · View at Scopus
  16. S. Akin and S. Erdogan, “The Turkish version of the Newcastle Satisfaction with Nursing Care Scale used on medical and surgical patients,” Journal of Clinical Nursing, vol. 16, no. 4, pp. 646–653, 2007. View at Publisher · View at Google Scholar · View at Scopus
  17. L. H. Aiken, W. Sermeus, K. Van Den Heede et al., “Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States,” British Medical Journal, vol. 344, no. 7851, Article ID e1717, 2012. View at Publisher · View at Google Scholar · View at Scopus
  18. C. T. Bacon and B. Mark, “Organizational effects on patient satisfaction in hospital medical-surgical units,” The Journal of Nursing Administration, vol. 39, no. 5, pp. 220–227, 2009. View at Publisher · View at Google Scholar · View at Scopus
  19. J. L. Jackson, J. Chamberlin, and K. Kroenke, “Predictors of patient satisfaction,” Social Science & Medicine, vol. 52, no. 4, pp. 609–620, 2001. View at Publisher · View at Google Scholar · View at Scopus
  20. J. A. Hall, M. Feldstein, M. D. Fretwell, J. W. Rowe, and A. M. Epstein, “Older patients' health status and satisfaction with medical care in an HMO population,” Medical Care, vol. 28, no. 3, pp. 261–270, 1990. View at Publisher · View at Google Scholar · View at Scopus
  21. D. L. Patrick, E. Scrivens, and J. R. H. Charlton, “Disability and patient satisfaction with medical care,” Medical Care, vol. 21, no. 11, pp. 1062–1075, 1983. View at Publisher · View at Google Scholar · View at Scopus