Research Article

Specifying Process Views for a Measurement, Evaluation, and Improvement Strategy

Table 11

Summary of the influence relationships between EQ and QinU attributes.

EQ attributeQinU attribute

1.1.2.2 Operability.Learnability.Helpfulness.HelpCompleteness Learnability in Use. Subtask completeness learnability
2.1.1 Information Quality.InfoSuitability.Consistency

1.2.1.2 Operability.EaseOfUse.Controllability.StabilityMainControls Effectiveness in Use. Task Successfulness
1.1.1.2 Operability.Learnability.Feedback Suitability.TaskProgressFeedbackAppropriateness

1.1.1.3 Operability.Learnability.Feedback Suitability.EntryFormFeedbackAwareness
1.1.2.1 Operability.Learnability.Helpfulness.Context-sensitiveHelpAvailability
1.2.3.1 Operability.EaseOfUse.DataEntryEase.DefaultsEfficiency in Use. Subtask completeness efficiency
1.2.3.2 Operability.EaseOfUse.DataEntryEase.MandatoryEntry
1.2.3.3 Operability.EaseOfUse.DataEntryEase.ControlAppropriateness

2.1.1 Information Quality.InfoSuitability.ConsistencyEffectiveness in Use.Subtask completeness

1.1.2.2 Operability.Learnability.Helpfulness.HelpCompleteness
1.2.2.1 Operability.EaseOfUse.Error Mgmt.Error Prevention
1.2.3.1 Operability.EaseOfUse.DataEntryEase.Defaults
1.2.3.3 Operability.EaseOfUse.DataEntryEase.ControlAppropriatenessEffectiveness in Use.Sub-task correctness
2.1.2.2 Information quality.InfoSuitability.InfoCoverage.Completeness
2.1.2.2 Information quality.InfoSuitability.InfoCoverage.Appropriateness