Research Article
A Multi-Industry Analysis of the Future Use of AI Chatbots
Table 3
Pearson correlation coefficients of online shopping scales.
| | BI | Age | Gender | PEK | PU | PEOU | Privacy concerns | Trust |
| | BI | 1.00 | | | | | | | | | Age | -.241 | 1.00 | | | | | | | | Gender | .184 | -.276 | 1.00 | | | | | | | PEK | .137 | .001 | .134 | 1.00 | | | | | | PU | .856 | -.237 | .165 | .053 | 1.00 | | | | | PEOU | .410 | -.247 | .099 | .069 | .391 | 1.00 | | | | Privacy concerns | -.167 | .201 | -.062 | -.011 | -.152 | -.248 | 1.00 | | | Trust | .754 | -.333 | .162 | .050 | .737 | .453 | -.420 | 1.00 |
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Note. . BI = behavioural intentions, PEK = pre-existing knowledge, PU = perceived usefulness, PEOU = perceived ease of use. . . |
