Research Article
A Multi-Industry Analysis of the Future Use of AI Chatbots
Table 4
Pearson correlation coefficients of online banking scales.
| | BI | Age | Gender | PEK | PU | PEOU | Privacy concerns | Trust |
| | BI | 1.00 | | | | | | | | | Age | -.232 | 1.00 | | | | | | | | Gender | .113 | -.301 | 1.00 | | | | | | | PEK | .063 | .001 | .134 | 1.00 | | | | | | PU | .810 | -.265 | .176 | .100 | 1.00 | | | | | PEOU | .348 | -.196 | .068 | .037 | .343 | 1.00 | | | | Privacy concerns | -.276 | -.122 | .130 | -.004 | -.119 | -.032 | 1.00 | | | Trust | .718 | -.099 | -.039 | -.003 | .572 | .254 | -.564 | 1.00 |
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Note. . BI = behavioural intentions, PEK = pre-existing knowledge, PU = perceived usefulness, PEOU = perceived ease of use. . . |
