Research Article

Factors Affecting User Retention of Mobile Mutual Fund Investment Applications: Evidence from Indonesia

Table 3

Factor loadings, AVE, CR, and CA.

VariableIndicatorFactor loadingsCACRAVE

User interface (UI)UI10.9830.7890.9970.99
UI20.985
UI30.983
Content quality (CQ)CQ10.7900.7990.8970.744
CQ20.755
CQ30.719
Prompt response (PR)PR10.7640.8380.9090.769
PR20.805
PR30.812
Security (SEC)SEC10.7880.8640.9370.787
SEC20.769
SEC30.771
SEC50.798
Perceived usefulness (USE)USE10.8180.8420.9280.811
USE20.770
USE30.814
Perceived enjoyment (ENJ)ENJ10.8320.8680.9270.809
ENJ20.817
ENJ30.839
Ease of use (EAS)EAS10.7320.7780.8860.722
EAS20.757
EAS40.717
Confirmation (CON)CON10.8080.820.8980.746
CON20.779
CON30.751
Trust (TRU)TRU10.7970.8050.8940.737
TRU20.733
TRU30.746
Satisfaction (SAT)SAT10.8290.8460.9210.796
SAT20.779
SAT30.811
Continuance intention to use (INT)INT10.9120.9150.9540.873
INT20.869
INT30.875