Research Article
Factors Affecting User Retention of Mobile Mutual Fund Investment Applications: Evidence from Indonesia
Table 3
Factor loadings, AVE, CR, and CA.
| Variable | Indicator | Factor loadings | CA | CR | AVE |
| User interface (UI) | UI1 | 0.983 | 0.789 | 0.997 | 0.99 | UI2 | 0.985 | UI3 | 0.983 | Content quality (CQ) | CQ1 | 0.790 | 0.799 | 0.897 | 0.744 | CQ2 | 0.755 | CQ3 | 0.719 | Prompt response (PR) | PR1 | 0.764 | 0.838 | 0.909 | 0.769 | PR2 | 0.805 | PR3 | 0.812 | Security (SEC) | SEC1 | 0.788 | 0.864 | 0.937 | 0.787 | SEC2 | 0.769 | SEC3 | 0.771 | SEC5 | 0.798 | Perceived usefulness (USE) | USE1 | 0.818 | 0.842 | 0.928 | 0.811 | USE2 | 0.770 | USE3 | 0.814 | Perceived enjoyment (ENJ) | ENJ1 | 0.832 | 0.868 | 0.927 | 0.809 | ENJ2 | 0.817 | ENJ3 | 0.839 | Ease of use (EAS) | EAS1 | 0.732 | 0.778 | 0.886 | 0.722 | EAS2 | 0.757 | EAS4 | 0.717 | Confirmation (CON) | CON1 | 0.808 | 0.82 | 0.898 | 0.746 | CON2 | 0.779 | CON3 | 0.751 | Trust (TRU) | TRU1 | 0.797 | 0.805 | 0.894 | 0.737 | TRU2 | 0.733 | TRU3 | 0.746 | Satisfaction (SAT) | SAT1 | 0.829 | 0.846 | 0.921 | 0.796 | SAT2 | 0.779 | SAT3 | 0.811 | Continuance intention to use (INT) | INT1 | 0.912 | 0.915 | 0.954 | 0.873 | INT2 | 0.869 | INT3 | 0.875 |
|
|