Virtual Grandparenting: Identifying Barriers to Supportive Video Chat between Grandparents and Grandchildren

<table class="table-group" id="tab2"><tr><td><table class="table"><tr><td class="thead-hr" colspan="5"><hr/></td></tr><tr class="thead"><td class="align_left" rowspan="2"></td><td class="align_center" colspan="2">Grandparents</td><td class="align_center" colspan="2">Parents</td></tr><tr class="thead"><td class="align_center" colspan="2"><span style="width: 40.3636ptpx;"><svg height="8.55521pt" id="M9" style="vertical-align:-0.2063904pt" version="1.1" viewbox="-0.0498162 -8.34882 40.3636 8.55521" width="40.3636pt" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="matrix(.013,0,0,-0.013,0,0)"><path d="M495 86L479 114C446 82 419 66 409 66C401 66 401 72 406 97C420 166 436 231 453 297C489 435 454 448 428 448C406 448 384 439 354 422C305 394 222 327 161 247H159L183 345C200 415 194 448 173 448C143 448 82 410 23 351L38 325C64 349 95 371 105 371C111 371 116 365 109 336L25 -4L31 -12C50 -4 77 3 107 9C119 69 132 122 145 168C197 254 321 381 370 381C387 381 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transform="matrix(.013,0,0,-0.013,33.901,0)"><path d="M447 623H65C61 580 56 530 47 475H76C100 541 106 550 172 550H388C308 376 196 170 91 -1L98 -12L172 -2C268 204 360 408 455 611L447 623Z"></path></g></svg></span></td></tr><tr><td class="thead-hr" colspan="5"><hr/></td></tr><tr><td class="align_left"></td><td class="align_center"><span style="width: 6.6501ptpx;"><svg height="6.1673pt" id="M11" style="vertical-align:-0.2063904pt" version="1.1" viewbox="-0.0498162 -5.96091 6.6501 6.1673" width="6.6501pt" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="matrix(.013,0,0,-0.013,0,0)"><path d="M495 86L479 114C446 82 419 66 409 66C401 66 401 72 406 97C420 166 436 231 453 297C489 435 454 448 428 448C406 448 384 439 354 422C305 394 222 327 161 247H159L183 345C200 415 194 448 173 448C143 448 82 410 23 351L38 325C64 349 95 371 105 371C111 371 116 365 109 336L25 -4L31 -12C50 -4 77 3 107 9C119 69 132 122 145 168C197 254 321 381 370 381C387 381 393 374 378 305L329 95C309 17 320 -12 345 -12C372 -12 430 19 495 86Z"></path></g></svg></span></td><td class="align_center">%</td><td class="align_center"><span style="width: 6.6501ptpx;"><svg height="6.1673pt" id="M12" style="vertical-align:-0.2063904pt" version="1.1" viewbox="-0.0498162 -5.96091 6.6501 6.1673" width="6.6501pt" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="matrix(.013,0,0,-0.013,0,0)"><path d="M495 86L479 114C446 82 419 66 409 66C401 66 401 72 406 97C420 166 436 231 453 297C489 435 454 448 428 448C406 448 384 439 354 422C305 394 222 327 161 247H159L183 345C200 415 194 448 173 448C143 448 82 410 23 351L38 325C64 349 95 371 105 371C111 371 116 365 109 336L25 -4L31 -12C50 -4 77 3 107 9C119 69 132 122 145 168C197 254 321 381 370 381C387 381 393 374 378 305L329 95C309 17 320 -12 345 -12C372 -12 430 19 495 86Z"></path></g></svg></span></td><td class="align_center">%</td></tr><tr><td class="align_left">Figuring out the app and seeing everyone</td><td class="align_center">64</td><td class="align_center">7.4</td><td class="align_center">97</td><td class="align_center">11.5</td></tr><tr><td class="align_left">Finding the link to join</td><td class="align_center">24</td><td class="align_center">2.8</td><td class="align_center">27</td><td class="align_center">3.2</td></tr><tr><td class="align_left">Video call failing/disconnecting</td><td class="align_center">190</td><td class="align_center">22.1</td><td class="align_center">251</td><td class="align_center">29.6</td></tr><tr><td class="align_left">Signal breaking up</td><td class="align_center">363</td><td class="align_center">42.2</td><td class="align_center">443</td><td class="align_center">52.3</td></tr><tr><td class="align_left">Paying for internet</td><td class="align_center">25</td><td class="align_center">2.9</td><td class="align_center">15</td><td class="align_center">1.8</td></tr><tr class="table-tr"><td colspan="5"><hr class="tbody-hr"/></td></tr></table></td></tr></table>

<div>Technical barriers reported by grandparents and parents.</div>

Human Behavior and Emerging Technologies

tab2

Table 2

Table 2: Virtual Grandparenting: Identifying Barriers to Supportive Video Chat between Grandparents and Grandchildren 