A Study on the Improvement Direction of Artificial Intelligence Speakers Applying DeLone and McLean’s Information System Success Model
Table 3
Artificial intelligent speaker user characteristics.
Items and categories
Frequency
%
1. What products do you use? (a)
Amazon Echo
5
3.5
Amazon Echo dot (2nd generation)
2
1.4
Amazon tap
3
2.1
Google home
16
11.2
Kakao mini
2
1.4
KT GIGA GINI
4
2.8
LG ThinkQ
1
.7
Naver friends
6
4.2
SKT NUGU
24
16.8
2. For what purpose do you use it? (b)
Calendar
7
4.9
General questions
23
16.1
Home automation
5
3.5
Music stream
38
26.6
Order food/services
1
.7
Order products
2
1.4
Playing games
1
.7
Reminders/to do
13
9.1
Stream news
6
4.2
Timers/alarms
22
15.4
Weather
25
17.5
3. How many months did you use the above products?
1 month ~3 months
39
27.3
4 months ~6 months
8
5.6
7 months ~9 months
4
2.8
10 months ~12 months
4
2.8
Over 1 year
5
3.5
4. What is your occupation?
Employee
16
11.2
Profession
3
2.1
Public servants
1
0.7
Student
40
28.0
5. What time do you usually use?
Afternoon (PM)
38
26.6
All day
8
5.6
Morning (AM)
14
9.8
6. What place do you usually use? (c)
Home (kitchen)
5
3.5
Home (living room)
39
27.3
Home (my room)
13
9.1
Home (toilet)
2
1.4
Workplace (specific place)
2
1.4
Workplace (my desk)
13
9.1
7. What is your age?
More than 10 ~ less than 20
6
4.2
More than 20 ~ less than 30
39
27.3
More than 30 ~ less than 40
8
5.6
More than 40 ~ less than 50
5
3.5
More than 50 ~ less than 60
1
0.7
More than 60
1
0.7
8. What is your gender?
Male
25
41.7
Female
35
58.3
The total statistic is . (a), (b), and (c) are multiple-choice items that can exceed the total statistics. Profession: (doctors, lawyers, judges, etc.).
