|
| Construct and alpha | Code and items | Supporting literature |
|
Performance expectancy (PE)
(α =. 928) | I find mobile payment app useful in my daily life | [77] |
| I find the payment transaction (i.e., shopping, purchases, and transfers) is easy to make with mobile payment app |
| Using mobile payment app helps me accomplish transaction (i.e., shopping, purchases, and transfers) more quickly | [25] |
| Using mobile payment app improves my overall payment performance |
|
Effort expectancy (EE)
() | I find it easy to learn how to use a mobile payment app | [77] |
| I feel the mobile payment app user interface is easy to understand |
| I feel the mobile payment app is user-friendly |
| I quickly become proficient (skillful) in using a mobile payment app |
| I find mobile payment systems easy to use | [25] |
| I do not have any doubts about what I am doing when I am using mobile payment app | [78] |
|
Social influence (SI)
() | People who are important to me suggest that I have to use a mobile payment app | [77] |
| People who have an influence on my behavior believe that I have to adopt a mobile payment app |
| The people that influence me use mobile payment app | [78] |
|
Facilitating conditions (FC)
() | I have the resources necessary to use mobile payment app | [25] |
| I have the knowledge necessary to use mobile payment app |
| The technology (e.g., android) I use is compatible with the mobile payment app | [77] |
| I have proper network signal strength to complete UPI transaction | [78] |
|
Hedonic motivation
(HM)
() | Using a mobile payment app is fun | [77] |
| Using a mobile payment app is enjoyable |
| Using a mobile payment app is very entertaining |
|
Behavioural intention (BI)
() | I am willing to keep using the mobile payment app in the future | [77] |
| I intend to use a mobile payment app on a daily basis |
| I plan to keep using the mobile payment app regularly |
| I plan to use mobile payment app frequently | [25] |
| I will recommend others to use mobile payment app |
|
Actual usage (AU)
() | I use mobile payment app | [25] |
| I pay for purchases using mobile payment apps |
| I use mobile payment apps for transferring money to my family, friends and/or other contacts |
| I use mobile payment apps when doing online shopping |
|
