Research Article

Moderating Role of Perceived Trust and Perceived Service Quality on Consumers’ Use Behavior of Alipay e-wallet System: The Perspectives of Technology Acceptance Model and Theory of Planned Behavior

Table 4

Hypothesis test outcome.

HypothesisPathStd. betaStd. errors-valuesLLCIULCIDVIF

Hypothesis 1PU➔BI0.2400.0504.8200.1570.319S1.3910.3730.3080.066
Hypothesis 2PEOU➔BI0.1980.0483.7980.1040.262S1.3340.040
Hypothesis 3ATT➔BI0.1010.0502.0110.0170.183S1.3880.012
Hypothesis 4SN➔BI0.1530.0473.2850.0760.232S1.3610.028
Hypothesis 5PBC➔BI0.1720.0543.2080.0830.261S1.4770.032
Hypothesis 6BI➔UB0.2620.0564.7170.1710.354S1.4060.3130.240.071

Note: PU = perceived usefulness; PEOU = perceived ease of use; ATT = attitude; SN = subjective norms; PBC = perceived behavioral control; BI = behavioral intention; PT = perceived trust; PSQ = perceived service quality; UB = use behavior; ULCI = upper level confident interval; LLCI = lower level confident interval; D = decision; S = supported.