Research Article

Moderating Role of Perceived Trust and Perceived Service Quality on Consumers’ Use Behavior of Alipay e-wallet System: The Perspectives of Technology Acceptance Model and Theory of Planned Behavior

Table 6

Moderation test outcome.

HypothesisPathStd. beta-values valueLLCIULCIDecision

Hypothesis 7PTintention---> UB-0.0180.3470.364-0.1020.068Rejected
Hypothesis 8PSQintention---> UB0.1522.5450.0050.0530.249Supported

Note: PT = perceived trust; PSQ = perceived service quality; UB = use behavior; ULCI = upper level confident interval; LLCI = lower level confident interval.