Factors Influencing Adoption of IoT and Its Impact on CRM in Banks: Examining the Moderating Role of Gender, Age, and Bank Ownership Type

Table 1

Respondents’ demographic profiles ().

Demographic variable	Frequency	Percentage (%)
Gender
Male	256	54.80
Female	211	45.20
Age
18-30 years	221	47.30
31-45 years	211	45.20
Above 45 years	35	7.50
Bank ownership type
Public	261	55.90
Private	206	44.10