Research Article
Factors Influencing Adoption of IoT and Its Impact on CRM in Banks: Examining the Moderating Role of Gender, Age, and Bank Ownership Type
Table 1
Respondents’ demographic profiles (
).
| Demographic variable | Frequency | Percentage (%) |
| Gender | | | Male | 256 | 54.80 | Female | 211 | 45.20 | Age | | | 18-30 years | 221 | 47.30 | 31-45 years | 211 | 45.20 | Above 45 years | 35 | 7.50 | Bank ownership type | | | Public | 261 | 55.90 | Private | 206 | 44.10 |
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