Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA
Table 10
Configuration for “high” and “low” e-government participation.
Configuration
High e-government participation
Low e-government participation
P1
P2
P3
P4
Trust to e-government (TTE)
●
●
Social media
Information quality (IQ)
●
●
Perceived ease of use (PEOU)
●
●
⨂
Perceived usefulness (PU)
●
●
⨂
Good governance
Transparency (TR)
●
Accountability (AT)
Responsiveness (RV)
●
Raw coverage
0.824
0.820
0.795
0.800
Unique coverage
0.030
0.026
0.015
0.017
Consistency
0.980
0.981
0.982
0.982
Overall solution coverage
0.878
0.879
Overall solution consistency
0.973
0.769
Note: black circle (●) indicates the presence of condition; a circle with a cross (⨂) indicates the absence of condition; blank column shows “do not care” condition.