Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA

Table 10

Configuration for “high” and “low” e-government participation.

Configuration	High e-government participation		Low e-government participation
	P1	P2	P3	P4
Trust to e-government (TTE)	●	●
Social media
Information quality (IQ)	●	●
Perceived ease of use (PEOU)	●	●		⨂
Perceived usefulness (PU)	●	●	⨂
Good governance
Transparency (TR)		●
Accountability (AT)
Responsiveness (RV)	●
Raw coverage	0.824	0.820	0.795	0.800
Unique coverage	0.030	0.026	0.015	0.017
Consistency	0.980	0.981	0.982	0.982
Overall solution coverage	0.878		0.879
Overall solution consistency	0.973		0.769

Note: black circle (●) indicates the presence of condition; a circle with a cross (⨂) indicates the absence of condition; blank column shows “do not care” condition.