Research Article
Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA
| Measure | Items | Frequency | Percentage |
| Gender | Male | 211 | 46.4% | Female | 244 | 53.6% |
| Age (years old) | 20 or below | 71 | 15.6% | 21 to 30 | 191 | 42% | 31 to 40 | 103 | 22.6% | 41 to 50 | 63 | 13.8% | 51 or above | 27 | 5.9% |
| Educational background | Senior high school | 107 | 23.5% | Vocational school | 55 | 12.1% | Undergraduate | 191 | 42% | Master | 72 | 15.8% | Doctorate | 30 | 6.6% |
| Occupation | University student | 172 | 37.8% | Entrepreneurs | 56 | 12.3% | Civil servant | 120 | 26.4% | Private employee | 65 | 14.3% | State-owned enterprises | 42 | 9.2% |
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