Research Article

Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA

Table 3

Convergent validity and internal consistency.

ConstructItemsLoadingsCACRAVE

Information quality (IQ)IQ10.7760.8020.8110.627
IQ20.814
IQ40.750
IQ50.826

Perceived ease of use (PEOU)PEOU10.7640.7680.7820.589
PEOU20.782
PEOU40.700
PEOU50.826

Perceived usefulness (PU)PU10.8030.7940.7980.617
PU20.793
PU30.770
PU40.775

Responsiveness (RV)RV10.8090.8030.8090.629
RV20.835
RV40.728
RV50.797

Accountability (AT)AT10.7940.8100.8200.635
AT20.821
AT30.790
AT40.783

Transparency (TP)TP10.7640.7970.8070.622
TP20.844
TP30.811
TP40.732

Trust to e-government (TTE)TTE10.8330.8120.8140.727
TTE20.898
TTE30.826

e-Government participation (EP)EP10.7690.8400.8420.610
EP20.793
EP30.760
EP40.797
EP50.784

Notes: ; CA: ; CR: composite ; AVE: average variance .