Research Article

Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA

Table 7

Summary of hypothesis testing.

HypothesisPath coefficients valueConclusion

H1. Trust to e-government ➔ e-government participation0.70824,154Supported
H2a. Information quality ➔ trust to e-government0.0150.258Unsupported
H2b. Perceived ease of use ➔ trust to e-government0.1752,629Supported
H2c. Perceived usefulness ➔ trust to e-government0.3675,480Supported
H3a. Transparency ➔ trust to e-government0.1492,175Supported
H3b. Accountability ➔ trust to e-government0.0931,186Unsupported
H3c. Responsiveness ➔ trust to e-government0.0420.636Unsupported

Notes: , , and . ns: nonsignificant.