Research Article

To Access or Not to Access: Influencing Factors for Government Microblogging Information Seeking and Avoidance among Chinese Generation Z

Table 4

Main categories formed by principal axis coding.

Main categoryCorresponding subcategoryConnotation of category

Defensive seekingAuthority seekingInformation seeking caused by trust in authority and authority recognition of government microblogging.
Defending stanceThe information-seeking behavior conducted in order to uphold or support personal viewpoints or beliefs, with the hope of finding information that supports one’s position.
Impression managementThe information-seeking behavior conducted in order to maintain or support personal identity, hoping to present an image that matches one’s identity in public.

Heuristic seekingPersonal PreferenceInformation seeking caused by individuals’ interests related to government microblogging.
Emotional ValueInformation seeking caused by emotional satisfaction brought about by government microblogging.
Following Hot TopicsThe information-seeking behavior conducted based on an intuitive reaction to current hot topics.

Systematic seekingTask DemandInformation seeking caused to satisfy specific tasks, functions, and goals of government microblogging.
Expert RecommendationThe proactive search behavior triggered by the deep thinking brought about by professional recommendations.

Resource-limited avoidanceDemand scarcityThe avoidance behavior due to limited demand for government microblogging.
Time scarcityThe avoidance behavior caused by limited time resources.
Vitality scarcityThe avoidance behavior caused by limited vitality of the information.

Heuristic avoidanceClickbait titlesThe information avoidance behavior triggered by some headlines that are exaggerated or misleading in expression, the main purpose of which is to attract clicks and increase page views.
Content layoutInformation avoidance caused by the form of content expression among government microblogging.
Excessive lengthThe avoidance of certain governmental information because it is too long.
High redundancyThe avoidance of certain types of information that are repeatedly sent.

Systematic avoidanceSelective ignoranceThe avoidance behavior towards some information that is inconsistent with one’s current state or feeling.
Terminological densityThe avoidance of certain information that is deemed too complex or too professional after personal analysis and judgment.