Revisiting Provider Communication to Support Team Cohesiveness: Implications for Practice, Provider Burnout, and Technology Application in Primary Care Settings
Table 2
Frequency of smartphone use and different modes of communication by location.
Urban (n = 110)
Rural (n = 70)
Suburban (n = 134)
Overall (n = 314)
Smartphone use n (%)
87 (79.1%)
40 (58.0%)
98 (73.1%)
225 (71.9%)
0.008
Provider communication
65 (74.7%)
25 (62.5%)
65 (67.0%)
155 (69.2%)
0.32
Clinical decision apps
67 (77.0%)
35 (87.5%)
78 (80.4%)
180 (80.4%)
0.38
Review test results
26 (29.9%)
8 (20.0%)
19 (19.6%)
53 (23.7%)
0.22
Search engines
65 (74.7%)
22 (55.0%)
69 (71.1%)
156 (69.6%)
0.07
Electronical prescribing
4 (4.6%)
3 (7.5%)
5 (5.2%)
12 (5.4%)
0.80
Mode of communication† (frequently)
In-person
64 (59.8%)
38 (54.3%)
95 (73.1%)
197 (64.2%)
0.04
Electronic health record
57 (52.8%)
28 (41.2%)
64 (49.2%)
149 (48.7%)
0.29
Telephone call
37 (34.3%)
9 (13.2%)
34 (26.6%)
80 (26.3%)
0.02
Text message
15 (14.9%)
0 (0%)
12 (9.7%)
27 (9.3%)
0.005
E-mail
15 (15.0%)
3 (4.6%)
13 (10.6%)
31 (10.8%)
0.01
Smartphone application
6 (6.2%)
1 (1.6%)
5 (4.2%)
12 (4.3%)
0.57
† Frequency of different modes of communication was measured as frequently, often, rarely, and never. Frequency of using frequently was displayed in the table.
