Table of Contents
International Journal of Family Medicine
Volume 2014, Article ID 618435, 7 pages
Research Article

Relational Coordination and Organisational Social Capital Association with Characteristics of General Practice

1Technical University of Denmark, DTU Management Engineering, Produktionstorvet, Building 424, 2800 Kongens Lyngby, Denmark
2Research Unit of General Practice, University of Southern Denmark, J.B. Winsløws Vej 9, 5000 Odense C, Denmark
3Research Unit for General Practice, University of Copenhagen, Center for Sundhed og Samfund, Øster Farimagsgade 5, Postboks 2099, 1014 København K, Denmark

Received 22 January 2014; Revised 20 May 2014; Accepted 5 June 2014; Published 19 June 2014

Academic Editor: Siaw-Teng Liaw

Copyright © 2014 Sanne Lykke Lundstrøm et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Background. Relational coordination (RC) and organisational social capital (OSC) are measures of novel aspects of an organisation’s performance, which have not previously been analysed together, in general practice. Objectives. The aim of this study was to analyse the associations between RC and OSC, and characteristics of general practice. Methods. Questionnaire survey study comprising 2074 practices in Denmark. Results. General practitioners (GPs) rated both RC and OSC in their general practice higher than their secretaries and nurses. The practice form was statistically significantly associated with high RC and OSC. RC was positively associated with the number of patients listed with a practice per staff, where staff is defined as all members of a practice including both owners and employees. Conclusion. The study showed that RC and OSC were significantly associated with type of profession and practice type. RC was also found to be significantly positively associated with number of patients per staff. However, the low response rate must be taken into consideration when interpreting the self-reported results of this study.