Impacts of Québec Primary Healthcare Reforms on Patients’ Experience of Care, Unmet Needs, and Use of Services

Table 1

Percentage of PHC organizations with selected organizational characteristics, in comparison and treatment groups, 2005 and 2010 surveys.

	Comparison group			Treatment group
	(other medical clinics)			(FMG-NC, FMG, NC)
	2005	2010	Diff.	2005	2010	Diff.
	%	%		%	%
Size of practice (number of physicians)
1	39.3	41.4	2.1	4.1	4.1	0.0
2 to 3	23.3	24.0	0.7	15.7	14.0	−1.7
4 to 6	19.0	16.9	−2.1	19.0	14.9	−4.1
7 or more	18.4	17.7	−0.7	61.2	67.0	5.8
Presence of nurses
Yes	26.2	30.7	4.5	68.6	87.6	19.0
Information technologies used in the practice
1 or more	50.0	60.0	10.0	80.2	92.5	12.3
Blood taking service available in the same building
Yes	40.7	40.7	0.0	66.9	73.6	6.7
Radiology available in the same building
Yes	6.2	7.4	1.2	22.3	28.9	6.6
Collaboration with other PHC practices
Yes	41.0	25.2	−15.8	58.7	77.7	19.0
Collaboration with hospitals
Yes	43.8	36.7	−7.1	60.3	77.7	17.4
Type of visits in the practice predominantly
Walk-in	19.5	13.8	−5.7	24.0	9.9	−14.1
By-appointment	66.5	70.5	4.0	48.7	43.0	−5.7
Mixed	14.0	15.7	1.7	27.3	47.1	19.8
Quantity of diagnostic and therapeutic services available in the practice
Several (8 out of 10 or more)	12.6	8.3	−4.3	36.4	39.7	3.3