Pierre Le Gall, "The stationary queue with non-identical servers", International Journal of Stochastic Analysis, vol. 11, Article ID 429650, 16 pages, 1998. https://doi.org/10.1155/S1048953398000124
The stationary queue with non-identical servers
We extend a recently developed factorization method to the case of the queue with non-identical servers, by presenting three simple properties which lead to a simple numerical calculation method. We compare our results with those determined by classical Markovian (phase) methods in the case of the symmetrical queue, and for the mean queueing delay we compare with results given by traffic simulation.
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