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ISRN Nursing
Volume 2012 (2012), Article ID 430560, 8 pages
Research Article

Communication Training Improves Sense of Performance Expectancy of Public Health Nurses Engaged in Long-Term Elderly Prevention Care Program

1Department of Physical Medicine and Rehabilitation, Tohoku University Graduate School of Medicine, Sendai 980-8575, Japan
2Department of Rehabilitation, Faculty of Health Science, Tohoku Fukushi University, Sendai 981-8522, Japan
3Division of Epidemiology, Department of Public Health and Forensic Medicine, Tohoku University Graduate School of Medicine, Sendai 980-8575, Japan
4Department of Rehabilitation Engineering, Graduate School of Biomedical Engineering, Tohoku University, Sendai 980-8575, Japan

Received 22 August 2012; Accepted 19 October 2012

Academic Editors: M.-A. Choe and D. Whitehead

Copyright © 2012 Motoko Tanabe et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


This study examines the effectiveness of a communication skill training based on a coaching theory for public health nurses (PHNs) who are engaged in Japan’s long-term care prevention program. The participants in this study included 112 PHNs and 266 service users who met with these PHNs in order to create a customized care plan within one month after the PHNs’ training. The participants were divided into three groups: a supervised group in which the PHNs attended the 1-day training seminar and the follow-up supervision; a seminar group attended only the 1-day training seminar; a control group. The PHNs’ sense of performance expectancy, and user’s satisfaction, user’s spontaneous behavior were evaluated at the baseline (T1), at one month (T2), and at three months (T3) after the PHNs’ training. At T3, the PHNs performed a recalled evaluation (RE) of their communication skills before the training. The PHNs’ sense of performance expectancy increased significantly over time in the supervised group and the control group , resp.). The difference score between T3-RE was significantly higher in the supervised group than the control group ( ). No significant differences in the users’ outcomes were found.