Early Stakeholder Involvement in the Project Definition Phase: Case Renovation
Table 1
The roles and liabilities of the project stakeholders.
Stakeholder
“Official” roles and primary liabilities
Customer
Owner, end customer, and the final decision maker.
Construction consultant
Mostly project manager as well. Project management and coordination with the customer. An essential link between the customer and other stakeholder groups.
Property management
Operating the property, information management, and preparation of matters. Looks for opportunities to develop the housing company.
Planning division
Key public authority. Sets frames and constraints for the project.
Architect
Main designer. Responsibility for and overseeing of the architecture and designs completed by the design team.
Main contractor
Has the greatest responsibility for the practical implementation.
Other designers (incl. structural)
Responsible for their own core competencies and fields. Creation of different alternatives.
Neighbors
Under the influence of the project.
Subcontractors
Hired by the main contractor. Implementation of small sections.
Sponsors
Provides capital for the project’s implementation. Usually not very interested in the project’s design and implementation.
Material/solution suppliers
May offer design and/or building solutions that differ from traditional solutions (i.e., modular construction).