Research Article
Patient Attitudes towards Physician Nonverbal Behaviors during Consultancy: Result from a Developing Country
Table 4
Expectations and perceptions of patients regarding eye contact (
).
| S. no. | Statements | | % |
|
1 | Duration of eye contact | | | Should be throughout consultation | 24 | 20 | Should be brief but regular | 65 | 54.1 | Should be more at beginning less in the end | 26 | 21.7 | Should be more at the end less in the beginning | 3 | 2.5 | When talking about symptoms | 2 | 1.7 |
|
2 | Feeling when a doctor makes an eye contact | | | Confidence in myself | 11 | 9.2 | Confidence in communication | 55 | 45.8 | Secure | 16 | 13.3 | Attended | 107 | 86.1 | It is a bad behavior by a doctor | 1 | 0.8 |
|
3 | Acts/objects which make uncomfortable during eye contact | | | Long stare | 44 | 36.7 | Smiling eyes | 8 | 6.7 | Frequent blinking | 13 | 10.8 | Roaming eyes | 2 | 1.7 | Items in the surrounding | 23 | 19.1 | None | 20 | 16.6 |
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Redundant categories have been removed.
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