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| Client services | Description |
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| Home delivered meals | Meals delivered to the home of those who cannot prepare or obtain adequate nutrition |
| Congregate meals | Meals served in a community setting to those who cannot prepare or obtain adequate nutrition |
| Transportation | Includes subsidized mass transit, curb-to-curb paratransit and other assisted transportation, and driver education |
| Personal care | Hands-on or cueing to assist individuals with ADLs or IADLs |
| Homemaker services | Services designed to maintain a healthy home environment such as housekeeping, meal preparation, laundry, and shopping |
| Information and assistance | Used to help individuals or their representatives identify, access, and use support services (exclusive of case management) |
| Nutrition education and counseling | Assessment of and assistance in meeting of an individual’s nutritional needs by a licensed nutritionist or dietician |
| Adult day care | Community-based program offering social, recreational, and health-related services in congregate setting |
| Case management | Professional management of an individual’s health care; identification and assessment of biopsychosocial needs; monitoring use of services to ensure positive outcomes |
| Outreach | To inform and educate the public of the availability of services, benefits, and programs |
| Chore | Household tasks such as heavy cleaning and yard work |
| Legal assistance | Consultation and representation for consumer issues, housing, benefits, etc. |
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| Caregiver services | Description |
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| Respite | Can involve adult day care, in-home or brief periods out of home in a nursing home or assisted living facility |
| Access assistance | Assistance to caregivers to gain access to AOA programs |
| Counseling, support group, training | Miscellaneous: individual counseling; caregiver support groups; training in caregiving skills |
| Supplemental services | Extra services provided on a short term basis |
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