Research Article
A Quality Function Deployment (QFD) Approach in Determining the Employer’s Selection Criteria
Table 1
Employers’ feedback on the satisfaction level of student skills.
| Domain |
Employer feedback |
| Cognitive | D4 | Willingness to accept responsibility | D5 | Interest in the task/project given | D6 | Commitment to the tasks/projects assigned | D13 | Ability to solve problems | D15 | Ability to analyze problems | D19 | Ability to make decisions | D21 | Ability to apply knowledge and skills learnt at UKM |
| Psychomotor | D1 | Timely | D9 | Compliance with procedures and rules | D10 | Appropriate attire | D11 | Ability to understand instructions from the supervisor/employer |
| Affective | D2 | Ability to perform tasks/projects | D7 | Good relationships with other employees in the organization | D12 | Ability to work in a team | D14 | Leadership skills | D18 | Ability to plan and carry out the tasks given |
| Psychomotor and cognitive | D3 | Having the initiative/willingness to learn | D8 | Capability of communication/information delivery | D16 | Ability to describe the results of the analysis/project | D17 | Ability to think creatively | D20 | Ability to express opinions related to the job | D22 | Ability to use the latest technology |
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