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| Dimensions (first-level indicators) | Questions (second-level indicators) |
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| Tangibility | Q1 Hardware conditions of classroom satisfy teaching needs (desks and chairs, blackboards, multimedia equipment, etc.) |
| Q2 The teacher dresses appropriately, teaches generously, and is full of spirit |
| Q3 The teacher obeys school rules and comes to and leaves class on time |
| Q4 Good classroom learning atmosphere |
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| Reliability | Q5 Teaching objectives and plans are clear |
| Q6 Teaching content is correct and rigorous |
| Q7 Teaching tasks are performed accurately, and teaching plans are completed on time |
| Q8 Electric teaching materials are exquisitely made, or the blackboard design is reasonable and neat |
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| Reactivity | Q9 The teacher pays attention to students' listening status and responds to students’ questions in time |
| Q10 The teacher discovers, praises, and gives feedback on students' progress in time |
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| Assurance | Q11 The teacher has profound professional knowledge and is good at stimulating students' interest in learning |
| Q12 The teacher's teaching methods are flexible and adapt to the characteristics of students |
| Q13 The teacher is good at using modern educational technology |
| Q14 The teaching structure is tight and assigned properly |
| Q15 The teacher pays attention to interaction and guides and actively organizes discussions during class time |
| Q16 The teacher treats every student equally |
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| Empathy | Q17 The teacher discovers students’ needs initiatively |
| Q18 The teacher helps students kindly, not perfunctorily |
| Q19 The teacher teaches students according to their aptitude and meets their individual needs |
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| Practicability | Q20 The teaching content of the teacher keeps pace with modern times |
| Q21 Students can learn what they want in class |
| Q22 What students learn in class can solve problems in work and life |
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