|
| Items | Number | Average | Standard deviation |
|
| Public transportation is effective in reducing pollutants and protecting the environment. | 376 | 4.1569 | 1.08780 |
| The number of public transport vehicles in the city of Rasht is sufficient. | 376 | 4.1968 | 1.00324 |
| The number of public transport vehicles in the city of Rasht is sufficient. | 376 | 4.1037 | 1.12304 |
| The number of public transport stations in the city of Rasht is sufficient. | 376 | 4.2447 | .98453 |
| The quality of public transport stations (in terms of roof, chairs, etc.) is appropriate. | 376 | 4.4069 | .94480 |
| The distance between public transport stations is appropriate. | 376 | 3.8378 | 1.11607 |
| Access to public transport stations (sidewalk to station locations) is appropriate. | 376 | 3.8883 | 1.16997 |
| The service time (opening and closing hours) of public transport is appropriate. | 376 | 4.2261 | .88812 |
| The level of service is appropriate at peak traffic hours. | 376 | 4.2207 | .88042 |
| The waiting time at public transport stations is high. | 376 | 4.0957 | 1.13907 |
| The stopping time for public transport at stations is high. | 376 | 4.0000 | 1.16390 |
| The number of crosswalks on the bus lane is high. | 376 | 3.8750 | 1.15600 |
| The ticket price for public transport is appropriate. | 376 | 4.0665 | 1.07249 |
| The number of ticket offices for public transport is appropriate. | 376 | 4.0585 | 1.04398 |
| The method of collecting tickets for public transport vehicles is appropriate. | 376 | 4.0213 | 1.14056 |
| The number of seats in public transport vehicles is appropriate. | 376 | 4.0931 | 1.06049 |
| The number of passengers in public transport vehicles is high. | 376 | 3.7340 | 1.04487 |
| The level of security inside public transport vehicles is appropriate. | 376 | 4.0027 | 1.06708 |
| The accidents rate of general transport vehicles is low. | 376 | 3.4840 | 1.13126 |
| The public transport driver’s demeanor is appropriate. | 376 | 3.7074 | 1.06811 |
| The number of public transport service routes is appropriate. | 376 | 3.5186 | 1.07563 |
| Heating and cooling systems of public transport vehicles are appropriate. | 376 | 3.6596 | 1.05884 |
| The public transport vehicles are in a good state of cleanliness. | 376 | 3.9229 | 1.07674 |
| The notification system inside public transport vehicles for announcing the next station is appropriate. | 376 | 3.9894 | 1.02756 |
| The level of service is appropriate for the holidays. | 376 | 4.0957 | .85876 |
| The way of entering and exiting is appropriate for disabled people. | 376 | 3.9734 | 1.03760 |
| The travel time for public transport vehicles is higher than that for other vehicles. | 376 | 4.0931 | .85126 |
| The travel time at peak traffic hours is reduced by special route construction for public transport. | 376 | 3.6888 | .78076 |
| The smartization of the public transportation system is effective in promoting their safety. | 376 | 3.8112 | .73683 |
| The existence of free internet services inside public transport vehicles increases their usage. | 376 | 3.7606 | .77366 |
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